Last updated: 18 July 2026
This Privacy Policy explains how Atelier Sauge (Camille Renault, sole trader) collects and uses personal data when you visit incensvalo.pro, contact us, or purchase flowers from our shop at 12 Rue du Commerce, 41000 Blois, France.
We process personal data in accordance with Regulation (EU) 2016/679 (RGPD) and French data protection law. For privacy enquiries, contact [email protected] or write to the address above.
Data Controller
Atelier Sauge
Camille Renault
12 Rue du Commerce, 41000 Blois, France
Email: [email protected]
Phone: +33 2 54 78 31 64
Data We Collect
- Identity and contact details (name, email, phone, delivery address)
- Order and payment information (we do not store full card numbers)
- Correspondence from emails, phone calls, and contact forms
- Technical data when you browse our website (IP address, browser type, pages visited)
- Cookie preferences (see our Cookie Policy)
Purposes and Legal Bases
- Order fulfilment — contract performance (Art. 6(1)(b) RGPD)
- Customer enquiries — legitimate interest or pre-contractual steps
- Accounting and tax records — legal obligation (Art. 6(1)(c) RGPD)
- Website analytics — consent where required (Art. 6(1)(a) RGPD)
- Marketing communications — consent (Art. 6(1)(a) RGPD)
Retention
Order records are kept for the period required by French commercial and tax law (generally 10 years for accounting documents). Contact form messages are retained for up to 3 years unless a longer period is needed to resolve a dispute. Cookie consent records are kept for 6 months, in line with CNIL recommendations.
Recipients
We may share data with payment processors, delivery couriers, website hosting providers, and professional advisers where necessary. We do not sell personal data. Processors are bound by data processing agreements compliant with RGPD Article 28.
International Transfers
Our website may be hosted on servers within the European Economic Area. If data is transferred outside the EEA, we ensure appropriate safeguards (standard contractual clauses or adequacy decisions).
Your Rights
Under RGPD, you have the right to access, rectify, erase, restrict, and port your data, and to object to processing based on legitimate interest. Where processing relies on consent, you may withdraw consent at any time without affecting prior lawful processing.
To exercise your rights, email [email protected]. You may also lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés): www.cnil.fr.
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. No method of transmission over the internet is completely secure; we encourage you not to send sensitive payment details by email.
Children
Our services are not directed at children under 16. We do not knowingly collect data from minors.
Changes
We may update this policy from time to time. The date at the top indicates the latest revision. Continued use of the website after changes constitutes acknowledgment of the updated policy.